New Rental ID Policy Changes as of 12 November 2018
- First time rentals two forms of ID are required. One current driver’s license and second form must have your current address
- You are required to show Driver’s license and sign the rental contract every time you rent, which will be scanned and kept on file
- Credit/Debit card for Pre-Authorisation must match the person signing the rental contract
Camera Electronic is Western Australia’s number one photographic rental outlet. We carry a large range of DSLR, medium format, MFT camera bodies & lenses, video cameras, plus lighting & studio accessories.
Why rent with Camera Electronic? Renting provides you with the option to use specialised equipment for that particular project you are working on or local trip you are about to take. If you’re from the Eastern states, save yourself the effort of travelling with your gear and rent from us before you embark on your West Australian adventure.
In addition, if you are considering buying a new piece of photographic equipment, you have the opportunity to try before you buy. Rent any item and if you purchase the same item within 7 days you will receive a full refund on your rental costs, and if you purchase within 14 days you will receive a refund on 50% of the rental cost.
All of our rental equipment is thoroughly checked and serviced to ensure it is in optimal condition.
If you have any specials requests or needs please let us know as far in advance as possible.
View our current rental pricelist and see the Rental Policy and FAQ below.
Interested? Please fill out the below contact form or head in store to 230 Stirling St, Perth.
What do the Day and Weekend rates consist of?
A day rental is our shortest rental period and covers a period between 3pm on the pickup day and 9am the next day.
Rentals can be picked up any time after 3pm only (unless pre-arranged) and must be returned before 9am of the return day (unless pre-arranged). Weekend rentals can be picked up after 3pm on a Friday (or between 10am and 1pm on a Saturday) and will be due back before 9am on the Monday.
Weekend rates are a single charge at 150% of the day rate.
What happens when the equipment is returned late?
Late returns will be charged at the full day rate for each day late, until returned. The charge will occur at 9am if equipment has not been received or an arrangement has been made.
Is there a charge to cancelling a booking?
When a booking is cancelled within a 24 hour period of the rental day, a single day charge will apply.
How often do you test and clean the rental equipment?
All gear is tested as we're getting it ready and again as soon as it is returns. This includes sensor cleans on camera bodies and any other general cleans if it is needed.
If equipment is particularly dirty on return a cleaning charge may apply (beach sand is a popular culprit for this).
Do you rent out memory cards?
Memory cards are delicate and reasonably easy to corrupt if used incorrectly, we cannot trust them to be reliable after multiple rentals and do not hire them out. We do however, stock a huge range of memory cards for sale from SanDisk, Hoodman and more.
How long will collecting the equipment take?
For first time rentals we recommend allowing about 30 minutes for us to enter you in our system, check over identification etc. After this first rental, pickup will take less than 10 minutes (unless you're making changes to your rental order). When possible, we test, pack and invoice all rentals the day before pick up to ensure a quick turnaround.
Can you show me how to use the equipment I am renting?
We don’t provide a training service, however we can share with you our knowledge in other ways. To make up for not always being available for showing you how to use the equipment we are currently working on and will be introducing online tutorials and in store demonstrations. We also have an extensive range of workshops available throughout the year through Camera Electronic as well as our affiliate, Shoot Photography Workshops. Please feel welcome to subscribe to our newsletter and follow our updates via social media. cameraelectronic.com.au/newsletter
What is the $250/$500 bond deposit stated in your terms and conditions and when will it be refunded?
We take this deposit as security in case an item is damaged on a rental. It must be held from a credit card only, no cash, and is a 'pre-authorisation', meaning the funds are not taken off but just held for the duration of the rental. This will be cancelled in the hours following the return of the equipment in good condition, giving us time to check and test all functions.
Please do take into account, the cancellation process of the pre-authorisation is managed by your issuing bank and the process to release the funds may take up to 10 business days. This is due to the delay in communication between our EFTPOS terminal, our bank and your issuing bank. If your funds have not been released by 10 business days, please contact your issuing bank.
I’ve rented before; do I still need to pay the $500 bond deposit?
Yes, this needs to be paid in full for every rental. There are no “special cases”.
Do you provide rental interstate/overseas?
Unfortunately we do not provide rental equipment to interstate or overseas customers.
Can rental equipment be shipped out to me?
Unfortunately we have previously had some bad experiences with this so all rentals must now be picked up from our store.
Can my friend pick up and drop off the equipment for me?
All rentals must be in the name of the person collecting the equipment. Please ensure all of the required identification is supplied. All rentals must be returned by the person who rented the equipment.
In the terms and conditions, it says consumable batteries are my responsibility, what does this mean?
Although we do our best to send out batteries in flashes, radio remotes etc., we recommend to buy spares as we cannot guarantee they will be fresh when you pick up the equipment. This only applies to items which take AA, AAA, CR2, watch batteries etc. All camera and lighting batteries will be fully charged when you pick up the equipment.
Questions? Contact Us: https://www.cameraelectronic.com.au/contact-us